Shipping policy
SHIPPING POLICY
Effective Date: September 16, 2026
Thank you for shopping with Harbour Home Gifts. Every candle is hand-poured in Florida and carefully prepared for shipment.
Shipping within the United States
We currently ship orders within the United States.
Shipping Rate
Shipping charges are calculated and displayed at checkout based on the shipping options available for your order.
Processing Time
Orders are typically processed and shipped within 2–3 business days. During product launches, holidays, or periods of high order volume, processing may take a little longer.
Delivery Time
After your order ships, please allow approximately 5–8 business days for delivery.
Delivery times are estimates and are not guaranteed. Delays caused by the carrier, weather, holidays, or other circumstances outside our control may occur.
Tracking
Once your order ships, you will receive a shipping confirmation with tracking information when available.
Damaged or Lost Packages
If your package arrives damaged, please contact us at info@harbourhomegifts.com within 7 days of delivery and include your order number and photos of the damage.
If your package appears to be lost or significantly delayed, please contact us so we can help you determine the next steps with the carrier.
Incorrect Shipping Address
Please make sure your shipping address is correct before completing your order. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.
Contact Us
If you have questions about shipping, please contact us at:
Harbour Home Gifts
Make Your Home a Harbour Home.